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Tie Warehouse is an online retailer of men's accessories,
specialising in ties, bow ties and cravats for men and
boys.
Based in in the Garden of England, Kent, our first
online shop was launched in January 2004 by founder
and now managing director Gary Baker, with just a handful
of ties and a lot of ambition! Over the next few months
the range of ties increased tenfold, and the site was
redesigned to accommodate the rapid increase in stock
and customers. Since then new ties have been added monthly
and the designs available are constantly updated, with
a strong emphasis on hard to find items which are rarely
found in high street shops anymore.
With over 2000 items in stock at any one time, Tie
Warehouse has the largest collection of ties and related
products in the UK. We've supplied thousands of ties
and cravats for weddings around the world, and if you
get a novelty tie for your birthday or Christmas it
may just have come from our stock of over 350 fun designs!
Our products now also appear on a number of leading
websites including Yahoo and Lycos, as well as on top
price comparison sites Kelkoo, Pricerunner and Shopzilla.
Our ties are regularly sent as far afield as the USA
and Australia, and have appeared on Eastenders, The
Friday Night Project, Big Brother and many other popular
TV programmes, as well adorning popstars and celebrities,
and on one occasion a pet dog acting as pageboy at a
wedding!
The Shopping Experience
One of the cornerstone principles of Tie Warehouse
is to provide an enjoyable and hassle-free shopping
experience. Our shopping system has been designed to
make purchasing goods as easy as possible, with extensive
help available both online and by email or phone. Customers
receive automatic email confirmation of their orders,
which are transacted on monitored secure servers, and
with free UK delivery there are no extra charges to
surprise you at the checkout! Most orders are despatched
the same day and often arrive the next day, or within
48 hours at the most. Regular feedback reviews are held
with customers to ensure this high standard of service
is maintained, and where possible, improved.
In a recent review in Internet Magazine, Tie Warehouse
received the following praise: "The web might not
be the first place you'd look if you wanted to buy a
tie, but you could do a lot worse than shopping at Tie
Warehouse. It's a fantastic effort from which many retailers
could learn...."
Our customers too have been delighted with our products
and service. Some of the comments we have received include:
"I'm a returning customer who was delighted with
the service and goods I received. Well done guys!!"
and " Everybody seems to expect good service nowadays
as a matter of course and think little of it. With that
in mind, I think that it is important to acknowledge
when you do receive good service and even more so when
it is of the extremely high level I have received from
your company so far."
Awards
 In
September 2005 after less than 2 years of trading, Tie
Warehouse was selected as a finalist in the Best Customer
Service Online and Best Use Of Broadband categories
of the South East Region E-Commerce Awards, recognising
our contribution to customer service and e-commerce
in the UK.
 In
October 2008, Tie Warehouse was awarded a Platinum Award
in the Clothing and Accessories category at the inaugural
Shopzilla Circle of Excellence awards, which recognise
online retailers offering the best customer experience
in the UK. Platinum awards are given to those sites
that are the best in their category cross seven satisfaction
metrics.
In December 2008, Tie Warehouse was shortlisted for
the prestigious Drapers Etail Awards 2009, as a finalist
in the Best Specialist Etailer category. Drapers describes
this category as: "Great product choice, strong
sales and outstanding service will be expected along
with any additional services and content that demonstrate
this etailer understands its customers’ specialist
needs. "
The Future
2009 will see Tie Warehouse's range of ties and accessories
increase still further to consolidate our position as
a major online retailer of men's accessories in the
UK. We look forward to seeing you at Tie Warehouse regularly
and welcome any comments or suggestions you may have.
Contact Us
In The Press
Customer Testimonials
Articles about Ties
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